Made with 
by craisymissdaisy
© 2019-2022 craisymissdaisy. All rights reserved
Memory Book (Starter) with Box - back soon!
Sample pages
There are 3 printed cream pages (a box cover, front cover and inside front cover message page) and the other pages are left blank (Kraft card) for you to customise with photographs and memories.
It is presented in a matching box with a cream front cover of your choice on the front.
Useful information for after ordering
Once you have ordered I will email you a form with all of the details that I require for each page.
Once I have all of the information and photographs I require from you I will put a draft document together for you to proof read. On approval of this I will put your book together.
The Starter books take approximately 1-3 weeks, although I will always try to process earlier than this timescale if I can.
Additional Information
Customs/ Import Duties
In order to comply with UK and International law I am unable to mark international orders as gifts. Any custom fees and import duties due are payable by the recipient. Please check the threshold limit of your country before ordering as some countries have a very low amount for items that are imported from overseas.
Felt Care Information
Please note that felt is for decorative purposes only and cannot be washed either by machine or by hand. You can give it a light cleaning by brushing it, using tape or a lint roller to remove dirt and dust, and wiping it clean with a dry cloth.
Some of the brighter and darker felt colours may bleed onto the ironing cloth when applying your applique. This is completely normal due to the dye in the felt, however, it won’t bleed onto the surrounding fabric, only the ironing cloth.
Numbers/ Digits
If the number or numbers you require have more than one digit ie. 10, then each digit of the number must be included as a seperate digit:-
For the number 1 you would need to order ONE digit
For the number 10 you would need to order TWO digits
For the number 150, you would need to order THREE digits
For the number 2017 you would need to order FOUR digits
For dates, ie. 16.07.2017 you would need to order EIGHT digits
Dots or dashes for dates are supplied free of charge when part of an order.
Order Times
I will aim to post applique items within 2-4 working days of payment clearing (3-5 days for Alphabets/larger orders/busier Christmas periods). A certificate of posting is always obtained.
Please make sure that your address details are correct before purchase as I will only ship to the name and address supplied at the time of ordering, as there is an option to select delivery to an alternative address. If the address supplied is incorrect then unfortunately I cannot be held responsible for non delivery.
Shipping
Applique Orders
All UK applique orders are are shipped using Royal Mail 1st class as standard. International and European orders are shipped Airmail by Royal Mail International Standard large letter service.
- UK – £1.05 (1-3 business days once shipped)
- Europe/Non-EU – £2.70 (3-10 business days once shipped)
- Australia/New Zealand/World Zone 2 – £3.50 (7-14 business days once shipped)
- USA/Canada/World Zone 1 – £3.40 (7-14 business days once shipped)
If you wish to upgrade to a signed for/tracked service for your applique order, an option to do this is available when you checkout.
For bunting, memory books and other items the shipping price is calculated by weight and a signed for/tracked service is required.
Delays
Please note that all shipping times are approximate and although the majority of items posted from the UK to International destinations do arrive very quickly it can sometimes take 3-4 weeks for your item to arrive at it’s destination, especially in adverse weather conditions and the run up to Christmas.
International orders
I am happy to post internationally, however for some countries it may be necessary to use an International Tracked service which is considerably more expensive. If your country isn’t shown then please contact me for a shipping quote.
International shipping is sent by Airmail using the International Standard large letter service, in accordance with the UK postal regulations. Unfortunately, tracking ISN’T available on International Standard items (only International Tracked, which is available at an additional cost). If you would like your order to be tracked, please contact me before you place your order.
Suitable Materials & Uses
Iron on fabric letters & numbers are suitable for ironing onto various materials including; cotton, poly cotton, fleece, felt (see below), canvas, paper/card, wood and towels. If there are any materials or surfaces that are not listed here please contact me and I will try to test it for you.
If ironing onto shiny fabrics (like school book/pe bags) and fabrics with a ‘pile’ or uneven surface, items that are going to hold heavy items like bags/Christmas sacks/stocking, t-shirts, sweatshirts, onesies, clothing etc. then I would recommend sewing or stitching around the edges to secure your appliques.
Felt Care Information
Please note that felt is for decorative purposes only and cannot be washed either by machine or by hand. You can give it a light cleaning by brushing it, using tape or a lint roller to remove dirt and dust, and wiping it clean with a dry cloth.
Some of the brighter and darker felt colours may bleed onto the ironing cloth when applying your applique. This is completely normal due to the dye in the felt, however, it won’t bleed onto the surrounding fabric, only the ironing cloth.
T&C's and Returns
Colour Accuracy & Completed Orders
I have made every effort to show the correct colour of the fabrics in the photographs, however, please be aware that colour monitors, phone and tablet screens do vary.
As each order varies in items, colours and fabrics I now take a photograph of each completed order to assist with any queries that may arise once the order has been received.
Mixed fabric orders
I am happy to choose the fabrics for your applique or bunting order, however, please note that that these items cannot be returned, refunded or exchanged if you don’t like the selection of fabrics that I have chosen, as the option to select the fabrics you required was available before, during and immediately after placing your order.
Made to order/custom made
As the majority of craisymissdaisy’s items are ‘made to order’, in accordance with the UK Distance Selling Regulations ‘made to order’ items are exempt from the Distance Selling Regulation return policy. This applies to all ‘Custom Orders’ and any ‘made to order’ items and where you (or craisymissdaisy) choose your own fabrics for each letter, number, applique and bunting flags.
Any personalised letters, numbers and appliques that are ‘made to order’ are exempt from the distance selling regulations return policy. If there is a fault with your applique a replacement will be provided.
Faulty appliques
If there is a problem with your applique and you think it may be faulty please contact me immediately upon receipt to let me know what the problem is. I may also need to see photographic evidence of the fault, which should be sent via email within 14 days of receipt of your applique. Once I have seen photographic evidence and have confirmed there is a fault with the applique a replacement will be sent.
Returns
Returns are only accepted on items that were purchased on ‘ready to ship’ items and are not accepted for applique, bunting or memory book orders that are ‘made to order’ and ‘custom made’. If you wish to return your appliques or bunting from a ‘ready to ship’ order, please contact me immediately upon receipt to let me know as items must be returned in the condition that they were received in and in the original packaging within 14 DAYS of receipt. You must also notify me via email of the date the returned item was shipped. Buyer pays return postage. It is advisable to use either a recorded delivery (UK) or tracked service (international) to return your item, as a refund will not be issued until the returned items have been received.
Washing & Care
Hand wash only at 30 degrees is recommended for items that are ironed on without stitching. If sewing/stitching your appliques after ironing they can be machine washed up to 60 degrees and dry cleaned. NOT suitable for tumble drying.
Book Information
- 20 cm x 20 cm (8″ x 8″)
- 28 pages in total (14 double pages)
- Box included
- Made to order
Custom Pages (3 in total)
- Box cover (single page)
- Front cover (single page)
- Inside front cover message (single page, right side)
Overseas postage weight limits
If you are outside of the UK and require more than one Memory Book please contact me for a custom order, as there are weight limits in place for overseas postage.
How to order
Please select the ink colour you would like for your text and the items you would like for each page from the options below. If you select ‘other’ you will be able to leave a note in the box at the bottom of the page.
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